Garage Door Off Track in Lubbock: What to Do

What to do when a garage door comes out of its track, why not to force it back, and what to ask before a track repair.

Doors usually come out of their tracks after a car backs into them, or when a roller, bracket or cable gives way. You may see rollers sitting outside the track, the door hanging at an angle, or a gap down one side.

Stop using the door. DASMA's checklist asks whether the rollers stay in the track as the door moves, and says that if they don't, the check should stop and a trained door systems technician should take over. Leave the opener off: one US door dealer warns that an off-track door can fall without warning, and that running the opener can snap a cable or twist the door further.

Keep everyone clear. Don't try to bend the track back or push the door into line by hand. If a car is shut inside, say so first when you call. Ask the shop to check the panels, rollers and cables as well, and to price any extra parts before fitting them.

Common jobs

• Rollers out of the track
• Bent or loose tracks
• Worn rollers and hinges
• Door damage after a car hit it

Have this ready when you call

• Whether the door is up, down or hanging crooked
• Whether a car hit the door or it came out on its own
• Whether a car is shut inside
• Your street or town

Common questions